Record complete and accurate patient data, including PHI, interactions, insurance coverage, etc.Schedule/reschedule appointments, process patient payments, and create new medical charts.Discuss vasectomy with patients, including process, surgery scheduling, and recovery.Answer patient and inquiry calls and answer inquiries as trained or route calls appropriately.The ideal candidate will possess a passion for engaging with patients and families, enjoy working as part of a team, be willing to assist with or autonomously handle different tasks, and have a desire to continually grow professionally. Our goal is to deliver high-quality patient experience and the Medical Receptionist is a key of the DrSnip Care Team. The Receptionist is integral to our patient experience, serving as a for our patients, from their first phone call through to their post vasectomy testing. The Receptionist is the first point of contact our patients have with our clinic and engages with patients both over the phone and in-person. We are hiring for a new role, Medical Receptionist. We are known for excellent patient service and going above the norms of healthcare. Our clinic is privately held, minority-owned, and led by a small group that believes care is at the core of what we do. DrSnip is an outpatient vasectomy clinic that prioritizes diversity and inclusion in its team, and whose mission is to make vasectomy simple, convenient, and accessible to all.
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